The access card holder (hereinafter described as “the Licensee”) in paying the access deposit card agrees to become the Licensee of MATRIX PARKING SOLUTION SDN BHD (hereinafter described as “the Company”) under the following terms and conditions:-

  1. The Licensee, agents and invitees shall use the car parking areas/occupy the car bays at their own risk and hereby release to the full extent permitted by law, the Company and its agents from all claims and demands of any claims resulting from any accident, loss, damage or injury to person or property howsoever caused, occurring during or upon the usage of the car parking areas.
  2. The Company will issue the Licensee an access card upon completion of the “Application for Season Parking Form” and after the management has approved, received of RM (depending on site) for card deposit and the advance monthly rental. All access cards issued shall remain the property of the Company at all times.
  3. The monthly rental payment is to pay in advance on or before the 7th day of each month, falling which the access card facility will be suspended automatically on or before the 8th day of the month. If the rental payment has not yet received by the 21st day of each month, the access card facility will be terminated automatically. For both cases, no entry/exit will be allowed of using the access card. A fee of RM 20.00 will be imposed to reactivate the access card if the access card has been suspended. For the case of terminated access card facility, a new application need to be made as the access card cannot be reactivated. The card deposit paid will be forfeited after automatic termination.
  4. All Licensees are required to park at their cars at designated/located car park bay. Any Licensee who does not park at the designated car park bay will be charged at the normal parking rates. Besides, there is no exit will be allowed until payment is made if the Licensee defaults in this clause. The Company may also clamp the Licensees vehicle and fees of RM (depending on site) will be imposed to unclamp the Licensee vehicle.
  5. The Licensee will be wholly responsible for the safekeeping of the access card. Misplaced, lost or damaged access cards must report to the Company immediately. The access card may be replaced upon payment of replacement fee which cost RM (depending on site) to the Company and “Replacement/Suspension Form” must be filling up.
  6. A Licensee can request for a suspension of the usages of the season card for a period provided by fill up the “Replacement/Suspension Form”. A suspension fee of RM20.00 will be imposed and the suspension period shall not be more than one (1) month period. Any suspension more than one (1) month will be considered as termination and “Application of Termination Form” should be filled up in this case.
  7. All monthly parking rent paid for the current month is non-refundable. A one (1) month written notice in advance to the Company is required for any refund of the monthly parking rental paid more than one month in advance.
  8. Applications for the refunds of access card deposit should be made by filling up the “Application of Termination Form” (made available to the Licensee by the Company) within fourteen (14) days from the date of termination of the access card facility (defined in Clause 3 above) or upon the receipt of the notice from the Licensee that they are no longer interested to rent the parking area; whichever is earlier. All refund of the access card deposit must be submitted together with the surrender of the access card in a good reusable condition to the Company within fourteen (14) days period from the terminated date. No refund will be made if the access card is not enclosed.
  9. The Company reserves the right to increase monthly rental by giving one (1) month’s advance notice to the Licensee.
  10. The Company reserves the right to suspend /terminate the access card facility of the Licensee who is found to be in breach of any of the above terms and conditions. The access card deposit will be refunded once Clause 7 is complied with.
  11. The Company reserves the right to alter or amend any terms and conditions at above by giving one (1) month prior notice.